Automated Call Menus Are the Epitome of Shitty Automation

Automated Call Menus Are the Epitome of Shitty Automation 1

Picture: Getty Like self-checkout kiosks—maybe much more so—automated telephone menus are a first-rate instance of shitty automation. They’re exemplars of the type of automated system that no person requested for, which can be deployed solely in an effort to pad company backside traces by slicing labor prices, and that in the end make everybody who […]

Newspaper Columnist Targeted By Hoax 911 Call Made Against Him

Newspaper Columnist Targeted By Hoax 911 Call Made Against Him 2

BOWIE, Md. (AP) — Maryland authorities are investigating an obvious “swatting” incident by which a caller made a hoax report that Pulitzer Prize-winning columnist Leonard G. Pitts Jr., might have dedicated a criminal offense at his house. Pitts Jr. advised The Miami Herald he was awoken Sunday morning by Bowie Police who mentioned they’d acquired […]