The Australian Competitors and Shopper Fee (ACCC) is taking Samsung to courtroom over allegations it misled clients over the character of assorted telephones’ water resistance. Samsung has been depicting telephones in or close to to unsuitable environments reminiscent of swimming swimming pools and oceans since 2016, the ACCC alleges, when it didn’t have a foundation to make this illustration.
“The ACCC alleges Samsung’s advertisements falsely and misleadingly represented Galaxy phones would be suitable for use in, or for exposure to, all types of water, including in ocean water and swimming pools, and would not be affected by such exposure to water for the life of the phone, when this was not the case,” ACCC Chair Rod Sims mentioned in a press release. The lawsuit relies on a overview of greater than 300 commercials.
Varied Galaxy telephones are marketed as having IP68 water resistance, that means that they will final in waters 1.5 meters deep for 30 minutes. However because the ACCC factors out, that doesn’t cowl all sorts of water, and Samsung itself says that the Galaxy S10 isn’t suggested for seaside use. “Samsung showed the Galaxy phones used in situations they shouldn’t be to attract customers,” Mr Sims says, arguing that buyers worth water resistance as a characteristic and have been denied an knowledgeable selection.
Samsung tells Reuters that it’s standing by its advertising and plans to combat the case.