An annoying lock display bug has been bothering some unfortunate Android customers for months now, locking them out of their gadgets by means of a bizarre authentication loop. The bug has been current way back to September, when it was initially noticed on Pixel XL gadgets. It stays unfixed and, worse, appears to be cropping up for much more Android house owners.
According to Android Police’s most up-to-date replace, the bug has now been confirmed on extra than simply Pixel telephones: the OnePlus 7 Pro, Sony Xperia XZ2 Compact, and the Seuic Cruise 1, to title a couple of, operating both Android 9 or Android 10, are additionally affected. Google has acknowledged the bug’s existence, however hasn’t offered any official recommendation, nor has it indicated when a repair would possibly arrive.
Some customers have been brute-forcing a workaround for the difficulty whereas they watch for Google to repair it, nevertheless it’s an imperfect answer that may maintain you locked out of your principal Google account (and any knowledge or apps related to it). Still, it stays one in every of the solely methods to get again into your telephone as soon as the bug begins up.
Those affected by the PIN bug can attempt the workaround by following the steps on this Google Support publish:
- From your telephone’s lock display, faucet the “Emergency Call” choice.
- Press the quantity button, then press the gear-shaped settings icon.
- From right here, you could have the ability to signal again into the telephone by way of the settings menu, although how is dependent in your system and requires you to have beforehand saved your fingerprint knowledge. Use the search field to discover your lock display settings and take a look at altering to the fingerprint unlock methodology.
- If that doesn’t, the different choice is to create a brand new or visitor consumer account inside the settings menu. Search for “user” or “account” settings. Note: Do NOT add a password or allow different unlock strategies, and ensure you permit for name and textual content permissions for this new account.
- Unfortunately, in case you are pressured to create a brand new account you then’ll be locked out of all the knowledge saved on the telephone that’s related together with your different account. It’s technically secure and nonetheless there, however you received’t have the ability to entry it till Google figures out a repair so you possibly can log again in.
Preventing the lock display bug
For anybody who hasn’t encountered the bug, I suggest altering to a unique lock display methodology for the time being—particularly for those who’re utilizing one in every of the gadgets confirmed to have the difficulty. The particular pathway will differ based mostly in your system and Android OS variations, however for those who open your system’s settings and seek for “lock screen,” you need to discover the proper menu.
Your system and OS model will decide which unlock strategies can be found to you, however widespread ones embody utilizing biometrics like thumbprints or facial recognition, a password, or perhaps a sample. Any of these will work simply high quality rather than a PIN—maintaining your telephone secure from the bug and maintaining outdoors events from breaking in.