If you purchased a pair of $250 Bose Sleepbuds so as to get a higher evening’s sleep, you need to know that Bose simply discontinued its noise-masking Sleepbuds and is providing clients a full refund.
Bose issued a assertion on its web site explaining that though many Sleepbuds customers have been in a position to use the earbuds to obtain their sleep objectives, different customers “had a far different experience”:
You’ve reported points together with your sleepbuds™ not charging totally, powering down unexpectedly, or each. And you’ve tell us. We’ve heard you.
After testing numerous options, together with substitute Sleepbuds and software program/firmware updates, Bose decided that there was an underlying difficulty with the Sleepbuds battery:
[…] we discovered that whereas the battery we selected capabilities safely, it doesn’t work as persistently or predictably because it ought to to meet our requirements.
Because of this difficulty, Bose is discontinuing its Sleepbuds product and providing a full refund to everybody who bought a set of Sleepbuds. Request your refund by December 31, 2019 if you’d like to reap the benefits of this supply. You’ll have to flip in your Sleepbuds to get your refund; look ahead to an electronic mail with a pay as you go UPS label, and count on your refund verify to arrive 4–6 weeks after Bose receives your returned product.
If you’re completely satisfied together with your Sleepbuds and need to preserve utilizing them, Bose helps that call (“If your sleepbuds™ are still working fine, we encourage you to keep using them”).
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You must also remember that Bose claims its newer Sleepbuds are “less likely to be susceptible to problems” than older Sleepbuds, so if in case you have a pair of glitchy Sleepbuds and would moderately take your probability on a newer pair than declare your refund, that’s one choice. Bose will proceed to exchange malfunctioning gadgets for so long as provides final. They estimate they’ll run out of latest Sleepbuds in early 2020, so request a substitute now if you’d like one.
If you bought Bose Sleepbuds, did you get the sleep you needed or have been you caught with battery points? Are you going to request your refund, roll the cube on one other pair, or preserve the Sleepbuds you at the moment have?