22 million app ratings disappear from App Store due to an App Store Bug

Apple acknowledged the bug and stated will restore ratings

The highest impression was on apps within the U.S. App Store, with some apps shedding virtually half their ratings

Many builders awoke to a impolite shock final week after they discovered 1000’s of ratings from their apps on Apple’s App Store had been eliminated. In complete, it seems that 22 million app ratings received erased from the App Store. The incident was reported by Appfigures, a service that tracks apps on the App Store.

Last 12 months in December, apps on Apple’s App Store had suffered one thing related, the place most of the apps had misplaced half their ratings. Now this time round, the sudden disappearance in ratings is extra random and has impacted builders each large and small. On the morning of 23rd October, over 300 apps from 200 builders noticed their app ratings disappear. The highest impression was on apps within the U.S. App Store, with some apps shedding virtually half their ratings. For instance, the Starbucks app misplaced 55 % of its consumer ratings whereas the Chase Bank app noticed 85 % of its ratings disappear. Additionally, AppFigures notes that it isn’t simply optimistic or unfavourable ratings that received eliminated, however fairly a mixture of them. The service reviews that it was really the three star and 4-star ratings that had been hit the toughest. Additionally, whereas the U.S. App Store noticed 10 million of the 22 million ratings disappear, the “bug” impacted App Store throughout 155 international locations, all in a different way.

Apple has acknowledged the incident and has claimed that the ratings have disappeared due to a bug. The firm additionally stated they’re engaged on restoring the ratings to all of the apps.

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